Welcome to Computer Specialists Unlimited

Tips & FAQ

The following are questions that customers often have, the first question is most common

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Frequently Asked Questions

How long will my repair/service take?

Our normal processing time is 3-5 business days before we get to a device, then however long the repair itself takes. Phones take priority, and are generally looked at same day (with few exceptions). If your issue is time sensitive, we do offer an expedite option to get your device on the bench within 24hr of arrival.

Do I need to make an appointment to bring my device to you?

Not at all! Just bring in your device and we will diagnose it within 24-48 hours. Our 24-Hour Priority Service is also available, just ask!

Can a technician work on-site at my home/office?

We do offer an on-site service, with this you’ll get to work 1 on 1 with the designated technician assigned to your device issue. We don’t charge any upfront costs, and you only pay for work once it’s completed.

Can you recover data?

We have a high success rate of recovering data from devices suffering from issues such as; water damage, failing drives, etc. In any cases where we aren’t capable of effectively recovering the data, we are partnered with Gillware® who exclusively specialize in data recovery.

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